Shipping & Delivery

Free Shipping

WorkArmour Solutions offers Free Standard Shipping for purchases over $100.00 Inc GST using Australia Post and other carriers from time to time. Orders below $100 Inc GST will have a flat delivery charge of $9.95 per order (standard shipping). Exceptions are deliveries to Tasmania, Western Australia, and Northern Territory, where a flat delivery charge of $9.95 per order (standard shipping) will be applied regardless of order value.

If we receive your order before 11am Mon-Fri AEST, and your item is in stock in our Dandenong South warehouse, then your order will be dispatched on the same day.

There are some Brands that are shipped directly from our Supplier warehouse. In this case, dispatch may take 1-5 working days depending on various factors like brands, order value, stock availability and quantity.

You may receive more than one delivery parcel for your order depending on what you’ve ordered. In this case, you will also receive more than one tracking detail for your order.

Note:
Magnum, Biz Collection, Syzmik, and Biz Care products will not be shipped to postal box or postal lockers. Physical street address is required for delivery.

Shipping Options

Standard Shipping - Delivery/Transit Times (after dispatch)


Within Melbourne metropolitan area	2 to 3 business days
Sydney, Canberra, Adelaide	3 to 5 business days
Brisbane, Tasmania	5 to 6 business days
Victoria regional	3 to 5 business days
Perth, Darwin, most regional areas	7 to 10 business days

(Note: Above timeframes are estimate that are subject to seasonal peaks and may take longer.)

We do not give any guarantees that your order will be delivered within a certain time as it is dependent on Australia Post and other carriers that we may use from time to time.

Express Shipping – Costs/Delivery/Transit times (after time of dispatch)

We do offer Australia Post Express Shipping at an extra cost. You will be able to select Express Shipping at checkout and cost will be calculated at that time. (Please note that Express Shipping is not available for Magnum footwear, Syzmik, Biz Collection, and Biz Care product.)

Please ensure to refer to Australia Post website to check which areas are covered by their Express Post service and how long it will take. We do not give any guarantees that your order will be delivered within a certain time as it is dependent on Australia Post.

Click & Collect

Our FREE Click & Collect service allows you to order online and pick up your order from our warehouse in Dandenong South, Victoria.
Ensure to select "Click & Collect" in the checkout process before finalizing and paying for your order. (Please note that Magnum boots, Syzmik, Biz Collection, and Biz Care products aren’t available for "Click & Collect")
Once you’ve placed your order, you will receive a confirmation email that includes details of your order.
You will receive a separate email when your order is ready for collection together with pick-up address. Click & Collect orders (if in stock), will typically take 1 business day to be ready.
Collection will only be available during normal business hours Monday-Friday 9am to 4.00pm.
Click & Collect orders need to be signed for. When collecting your order, please ensure to bring:

Proof of Purchase (order confirmation or invoice)
Valid Photo #ID (government-issued)
If you’ve authorized another person to collect your parcel, then they will also be required to present same to sign for and collect the order. (once the parcel has been signed for, you or the person collecting are responsible for any damage or loss of items)

Click & Collect orders will be kept for 10 business days from the day you’ve placed your order. After 10 business days, your order will be cancelled and we will contact you to arrange a refund (less restocking fee of $20 or 15% of order value, whichever is higher).

Shipping/Delivery Instructions

We will endeavour to follow shipping/delivery instructions that you may have. However, as we use external freight companies, we are unable to guarantee that these instructions will be followed.

International Shipping

Please note that WorkArmour Solutions doesn’t ship outside of Australia at this stage.

Order Tracking

You will receive an email to track your order when it is dispatched. Your email will contain a Tracking ID Number and a link so that you can check the delivery status of your order. If your order contains items that may be shipped directly from supplier warehouse, then you may receive more than one tracking number.

Public Holidays

We are not able to ship orders on Victorian public holidays. We will ship the next business day.